Be secure with GrabPay. Continue enjoying 2x Money-Back Guarantee!

Still not enjoying the smarter and easier way to pay? GrabPay is the safest and most convenient way to enjoy a Grab ride. Forget about carrying loose change or worrying about having enough cash on you. Why do passengers trust GrabPay? GrabPay is secured by proven and award-winning measures that protect you and your credit/debit card at every turn. And now, it's also covered by a 2x Money-Back Guarantee. What is the 2x Money-Back Guarantee? It is a promise that in the unlikely event an unauthorised or erroneous charge is made on your credit/debit card from Grab, not only will we refund the disputed amount, we'll also give you a promo code of equal value! How can passengers get in touch with Grab? If you have any concerns or questions about GrabPay, just call us at 1300-80-5858 and you'll reach our friendly customer support, any time. So you never have to worry when you use GrabPay! So what are you waiting for? Join the thousands of passengers enjoying cashless travel with GrabPay today! Sign Up for GrabPay Now To register your card with GrabPay, just follow the simple steps below: In the Grab app, tap the Menu button and choose GrabPay. Select Add Credit/Debit Card. Enter your card details. Easy-peasy! Please contact your bank first to register your Debit Card. There will be a validation charge of RM1 for credit/debit card registration on GrabPay. This amount will be refunded back within 7-30 days depending on the card issuer bank. Terms and conditions apply. Terms & Conditions: Refund amount is limited to RM150 per passenger per month for overcharged credit/debit card payments only. 2x Money Back Guarantee consists of the actual refund amount to your credit/debit card AND the equivalent amount in Grab promo codes. Confirmation of refund will take place within 7 working days of verification of dispute. The actual refund period to your credit/debit card will depend upon the card issuing bank. All complaints must be made to Grab in writing or by telephone before the end of campaign period (30th September 2017). All decisions made by Grab are final and not subject to further appeal. Scenarios that are covered under the 2x Money Guarantee: a. You are wrongly or excessively charged. b. You are charged for a completed ride you didn't take. Other terms and conditions apply. support.my@grab.com   |  1300 80 5858 Grab Malaysia I do not want to receive emails like this. Stay connected with us.